How to check the chat transcriptions for your event
The passed event in your Vidthere account will save the chat entries made during the event. In order to check them, go into Events and find the relevant event.
Then, click the View Chat & Event button and you will see the replay of the event (if you have recorded that event).
Choose the button Chat Transcript (CSV)
The chat will be downloaded in a CSV file where you can see it.